Robert Bryant <p><strong>Delivery costs</strong><br />Postage and packing rates shown at stage 2 of the checkout process are for the UK only and include an allowance for packaging and admin costs. Rather than have a fixed pricing structure, our pricing bands match those of the Royal Mail, so the correct P&#38;P is calculated at the checkout based on the weight of your order. Occasionally it may be more cost-effective to dispatch your order in more than one parcel. You will be informed by email if this is the case.</p> <p><strong>International orders</strong><br />Please contact us for delivery information and pricing before ordering.</p> <p><strong>Dispatch times</strong><br />We aim to dispatch orders within one working day. Dispatches are made daily Monday to Friday, and you will be informed by email that your order is on its way. Orders placed after 3pm on a Friday will be dispatched on the following Monday.</p> <p><strong>Payment</strong><br />We accept payment by either credit / debit card, or by PayPal. We use PayPal for secure online payment processing, but you <span class="caps">DO NOT</span> have to have a PayPal account in order to pay by card &#8211; all major cards are accepted. During the checkout process you will be taken to the secure PayPal server to input your card details, or to pay with your PayPal account. Once the payment has been accepted you will be returned to the Bertees site.</p> <p><strong>Our suppliers</strong><br />All our suppliers of &#8216;regular&#8217; clothing adhere to good and fair working practices in their factories and are Oeko-Tex standard certified (see below).</p> <p>Our organic clothing is made from cotton grown to internationally recognised standards without the use of pesticides.</p> <p><strong>Why is &#8216;Organic&#8217; cotton better?</strong><br />Cotton grown using organic methods is better for the farmers, better for the environment and better for you. Organic cotton is free from potentially harmful pesticides and other chemicals and so is purer and will not cause skin irritation or inflame other allergies. Organic cotton is especially suitable for baby&#8217;s and children&#8217;s clothing, but of course adults can benefit too!</p> <p><strong>What is the Oeko-Tex Standard?</strong><br />The Oeko-Tex Standard 100 is a globally uniform testing and certification system for textile raw materials, intermediate and end products at all stages of production. The tests for harmful substances comprise substances which are prohibited or regulated by law, chemicals which are known to be harmful to health, and parameters which are included as a precautionary measure to safeguard health.</p> 2007-08-05T14:47:33+01:00 faqs 86441 2007-08-05T14:47:33+01:00 46981 2007-12-09T11:20:44+00:00 *Delivery costs* Postage and packing rates shown at stage 2 of the checkout process are for the UK only and include an allowance for packaging and admin costs. Rather than have a fixed pricing structure, our pricing bands match those of the Royal Mail, so the correct P&P is calculated at the checkout based on the weight of your order. Occasionally it may be more cost-effective to dispatch your order in more than one parcel. You will be informed by email if this is the case. *International orders* Please contact us for delivery information and pricing before ordering. *Dispatch times* We aim to dispatch orders within one working day. Dispatches are made daily Monday to Friday, and you will be informed by email that your order is on its way. Orders placed after 3pm on a Friday will be dispatched on the following Monday. *Payment* We accept payment by either credit / debit card, or by PayPal. We use PayPal for secure online payment processing, but you DO NOT have to have a PayPal account in order to pay by card - all major cards are accepted. During the checkout process you will be taken to the secure PayPal server to input your card details, or to pay with your PayPal account. Once the payment has been accepted you will be returned to the Bertees site. *Our suppliers* All our suppliers of 'regular' clothing adhere to good and fair working practices in their factories and are Oeko-Tex standard certified (see below). Our organic clothing is made from cotton grown to internationally recognised standards without the use of pesticides. *Why is 'Organic' cotton better?* Cotton grown using organic methods is better for the farmers, better for the environment and better for you. Organic cotton is free from potentially harmful pesticides and other chemicals and so is purer and will not cause skin irritation or inflame other allergies. Organic cotton is especially suitable for baby's and children's clothing, but of course adults can benefit too! *What is the Oeko-Tex Standard?* The Oeko-Tex Standard 100 is a globally uniform testing and certification system for textile raw materials, intermediate and end products at all stages of production. The tests for harmful substances comprise substances which are prohibited or regulated by law, chemicals which are known to be harmful to health, and parameters which are included as a precautionary measure to safeguard health.